Sales Policy

Effective Date: February 21, 2025

At RawTopic, we are committed to providing a seamless and enjoyable shopping experience for our customers. This Sales Policy outlines the terms and conditions regarding purchasing, pricing, payments, promotions, and order processing on our website https://rawtopic.xyz/. By placing an order, you agree to the terms set forth below.

1. Ordering & Payment

1.1. Order Process

  • Customers can place orders through our website 24/7.
  • Once an order is placed, you will receive a confirmation email with order details.
  • Orders are processed within 1-3 business days, excluding weekends and holidays.
  • In case of order modification or cancellation, please contact us within 12 hours of placing the order.

1.2. Payment Methods

We accept the following secure payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Apple Pay & Google Pay
  • Buy Now, Pay Later (if available)

1.3. Payment Security

  • All transactions are encrypted using SSL (Secure Socket Layer) technology.
  • We do not store or have access to your payment details. All payments are processed through trusted third-party providers.

2. Pricing & Promotions

2.1. Pricing Policy

  • All prices are listed in USD and are subject to change without prior notice.
  • Prices displayed do not include taxes, shipping fees, or duties (if applicable).
  • RawTopic reserves the right to adjust prices due to market fluctuations, promotions, or supplier changes.

2.2. Discounts & Promotions

  • Promotional offers, discount codes, and special deals are subject to expiration dates and conditions.
  • Discounts cannot be combined unless explicitly stated.
  • If a promotion applies to a specific category or brand, details will be mentioned on the promotional page.

3. Shipping & Delivery

  • Orders are shipped via trusted courier services with tracking available.
  • Shipping costs and estimated delivery times vary depending on the destination.
  • RawTopic is not responsible for delays due to customs, weather conditions, or carrier issues.
  • International customers are responsible for any applicable customs duties or import taxes.

For detailed shipping information, refer to our Shipping Policy.

4. Order Cancellations & Modifications

  • Orders can be modified or canceled within 12 hours of placement. After this period, we may not be able to make changes.
  • If an order has already been processed or shipped, it cannot be canceled. However, you may initiate a return following our Refund and Return Policy.
  • In the case of out-of-stock items, we will notify you and provide a refund or alternative product options.

5. Product Availability & Limitation

  • All products listed on RawTopic are subject to availability.
  • We reserve the right to limit the number of products purchased per customer to prevent bulk purchasing or resale.
  • If a product becomes unavailable after purchase, we will notify you and process a refund.

6. Fraud Prevention & Account Security

  • We monitor transactions for fraudulent activity and may cancel or refuse orders flagged as suspicious.
  • Customers are responsible for maintaining the confidentiality of their account login credentials.
  • If unauthorized activity is detected on your account, contact us immediately.

7. Contact Information

If you have any questions or concerns regarding our Sales Policy, please reach out to us:

RawTopic
📍 Address: 1671 Elk City Road, Indianapolis, Indiana
📞 Phone: 317-951-1431
📧 Email: info@rawtopic.xyz
🌐 Website: https://rawtopic.xyz/